Everything you need to know about how we process your information can be found here.
The policy is drawn up: 26 April. 2022.
1. In general
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When you visit BuySunglasses.eu, we process personal information about you as described below. In this connection, we act as the data controller, and you can contact us about the processing of your personal data as described in this personal data policy or by sending an e-mail to: info@BuySunglasses.eu
We only collect and use your personal data as described in the Danish data protection legislation and the EU's data protection regulation (GDPR).
When we use terms such as "personal information", "processing", "data controller" and "data processor", the terms have the meaning described in data protection legislation.
2. What information do we collect about you, why do we do it and for what purpose?
When you buy goods from us, we process the personal information that you give us, e.g. your name, your contact details (including address, email address and telephone number) and your credit card details. We collect and process this information in order to deliver goods to you, accept payment, process returns, complaints and exchanges and to manage your account on our website if you have created one.
In addition, we use your personal information to contact you about when an out-of-stock item is back in stock, to process your evaluation of the purchase experience, to inform you that you have won one of our competitions in which you have entered ( if so), or to contact you if there were any problems with the delivery of your order or any other issues arising around your order.
We analyze your data to improve our product range and to improve our products and services.
Your information is processed partly because it is necessary to complete a purchase, partly because it is necessary for us to communicate with you in an efficient way and provide a very good customer service to you as a customer.
You can always contact us if you have any questions regarding personal data and personal information, and you can ask us to stop processing your personal information.
Traffic data when you visit our website, analytics and cookies:
When we use direct marketing that you have consented to:
If you have given your consent, we may use your address, e-mail address and/or telephone number to send you newsletters and marketing material specially designed for you. In this way, we can target our offers to you and make use of the information we already have about you. This concerns information about your previous purchases and your personal information such as gender, date of birth and address. You can always withdraw your consent by sending an email to info@BuySunglasses.eu or by unsubscribing from the newsletter you receive from us
3. Your information will be shared
We may share your information with our partners. Eg. our freight forwarders, who deliver your purchased goods to your home. Our website supplier. Providers of analytics and marketing services. Accounting firms. Payment service providers or individual stores where you can collect your shipments.
We do not share your personal information with third parties unless required by law or with consent
4. Transfer of your information
We store your personal information on servers securely located in the EU. Data protection is a high priority and we do not normally transfer your personal information to countries outside the EU. We make high demands on all data processors who come into contact with your personal information. However, in certain circumstances it may be necessary to transfer your personal information to countries outside the EU. If necessary, we will ensure that the data transfer is strongly secured in such situations.
5. Storage and deletion of your data
We delete your personal information when we no longer use it and when your order or inquiry has been completed and when deletion is permitted under applicable law.
We delete e.g. information from your profile when your account is deleted, but we do retain information about the person for the account and retain billing information for five years. Then we can handle any future inquiries and comply with the applicable accounting legislation. We delete or anonymize information about your purchased items after five years from the time of purchase, unless you have a user on our website where your purchase history is stored.
You can ask us to gain insight into what personal data we have stored about you and ask us to delete, change, transfer or restrict your data by sending an email to: info@BuySunglasses.eu
6. Your rights
You have the right to gain insight into the personal data that we store or otherwise process about you. You also have the right to amend any incorrect personal data and, in special circumstances, you have the right to restrict our processing of your personal data or request that we delete your personal data. You can always revoke the consent that forms the basis for the processing of your personal data if it invalidates the processing and does not fulfill the original basis on which the consent was given.
You have the right to object to the processing of your personal data and, in accordance with the EU General Data Protection Regulation (GDPR), you can request to receive your personal data in the format normally used so that the personal data can be easily transferred to you or any other data controller, which you have chosen.
If you wish to complain about our processing of your personal information, we encourage you to contact us. We request that you complain about the processing of personal data to info@BuySunglasses.eu. In accordance with the law, you also have the right to lodge a complaint with the Norwegian Data Protection Authority.
7. Updates and Changes
8. Request for personal information and contact information
If you wish to have the personal information we have stored about you deleted, changed, transferred, restricted or received, please contact us at the address below.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
According to the law, we can store cookies on your device if they are strictly necessary to ensure the provision of the service you have expressly requested. For all other types of cookies, we must obtain your consent.
This website uses different types of cookies. Some cookies are set by third-party services that appear on our pages.
You can change or revoke your consent in the cookie declaration on our website at any time.
Necessary cookies help make a website useful by enabling basic functions such as site navigation and access to secure areas of the site. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website looks or behaves. Eg. your preferred language or the region in which you are located.
Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to show ads that are relevant and engaging to the individual user and thus more valuable to publishers and third-party advertisers.
If you have an account and you log in to this website, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also create several cookies to save your login details and your screen display choices. Log in cookies last for two days and screen settings cookies last for one year. If you choose "Remember me", your login will continue for two weeks. If you log out of your account, login cookies are removed.